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Housing management
Housing management is the operation of a congress's delegate accommodation: structuring room blocks across properties, running the booking channel, managing cut-offs and monitoring pickup against what you are contracted to fill.
Housing is usually the largest financial commitment a congress makes, and the one furthest from the programme team's attention.
Inventory allocated across properties by delegate profile, price point and walking distance, not by whichever hotel offered the largest block.
Separate allocations for faculty, sponsors, exhibitors, committees and staff, each with its own release logic.
One official route for delegates, in their language, with rates visibly better than the open market.
Release dates tracked property by property, with extensions negotiated before they expire rather than after.
Bookings measured against the contracted allowance and against the booking curve of previous editions, so exposure is visible while it can still be acted on.
Delegates booking outside the block still occupy rooms, but not your rooms. We track and reduce it.
On the ground, we work with specialists who know the properties and the market, selected for the destination, not assigned by an office structure.
Lists, changes and no-shows handled directly with each property, with a closing reconciliation against the contract.
We work with congresses from 200 rooms or 800 room nights, in any destination where the commercial exposure justifies proper management.
The operation of a congress's delegate accommodation: structuring room blocks and sub-blocks across properties, running the booking channel, managing rooming lists, monitoring pickup against the contracted allowance and controlling leakage.
Procurement is the sourcing and negotiation of the contracts. Housing management is the operation of those contracts once signed: filling the blocks, managing cut-offs and protecting the organiser from attrition.
When delegates book outside the official block, often through online travel agents. The rooms are occupied but do not count toward your allowance, so you can pay attrition on a full hotel.
Generally the organiser, as part of the agreed fee. Where supplier commission applies, it is offset against that fee, so it reduces your invoice rather than increasing our income.
Yes. Housing is frequently transferred mid-cycle. Existing contracts can be operated as they stand while cut-off dates and block structure are renegotiated where there is room to move.
Medium and large international conferences and congresses, typically from 200 rooms or 800 room nights.
That is exactly what the Commercial Risk Review answers.
Specialists in medium and large international conferences, congresses and corporate meetings.